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1993-11-16
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DOCUMENT:Q105233 04-NOV-1993 [W_NT]
TITLE :Cursor May Disappear When Using Wagtail with ATI Ultra Pro
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:BUGLIST3.10
----------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
----------------------------------------------------------------------
SYMPTOMS
========
When you use the Wagtail cursor provided with Windows NT on a system
equipped with an ATI Ultra Pro video adapter, the cursor may disappear
entirely when exiting a full screen Command Prompt. When you move the
mouse, the cursor will eventually reappear.
RESOLUTION
==========
Change the default cursor to one other than Wagtail.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.1
and Windows NT Advanced Server version 3.1. We are researching this
problem and will post new information here in the Microsoft Knowledge
Base as it becomes available.
MORE INFORMATION
================
Steps to Reproduce Problem
--------------------------
1. In the Control Panel window, choose the Cursors icon and change the
default cursor to Wagtail.
2. Open a Command Prompt in full screen mode, then exit it. At this
point, the cursor is not visible on the screen.
The cursor should reappear after you move the mouse.
NOTE: To reproduce this problem, these steps must be carried out on a
system with an ATI Ultra Pro video adapter.
Additional reference words: 3.10 Wisconsin gone pointing device
KBCategory:
KBSubcategory: ntap
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1993.